Payment Processing Timeframe
The processing time for your payment depends on the method you chose. Typically, it takes 5-10 business days to complete, although it often occurs sooner.
If you do not receive your payment within this timeframe, please double-check your account details and contact our friendly team for assistance.
Returns and Claims
We take all claims seriously and investigate them thoroughly. The time to resolve a claim can vary depending on the specific circumstances.
We will keep you updated on the progress of your claim throughout the process.
Refund Information
If you are unable to access the account where the refund was processed, we can offer a store credit as an alternative.
Please note, refunds can only be issued back to the original payment method used during purchase.
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